Stephen C. Moulton

Stephen Moulton helps leaders particularly Healthcare Leaders that worry that they or their team aren’t hiring and keeping the great leaders and employees they need to be successful.

He didn’t start his career in healthcare, he started in the aerospace industry.

Very early in his career, he was tasked with hiring 1000 people in less than six months, to build airplanes at Lockheed in California. Far too frequently, he was stopped by managers who would say something like, "Steve, so and so you hired for me is technically good but has a bad attitude."

He'd ask, "What does that mean?"

Responses included, "They don’t follow instructions," "They aren’t a good team player," "They don’t work well with others," and "They don’t pay attention to details" and the list went on.

He would then follow-up with, "Tell me about one of your best employees and what makes him or her effective."

A pattern began to form. The managers gave answers that went far beyond the typical technical skills necessary to do a good job. They spoke of behavioral and emotional intelligence competencies.

In addition to hiring, he was responsible for terminating the problem employees he hired, which increased the number of people he needed to hire.

So both challenges inspired a quest to improve his ability to make better hiring decisions.

A new picture began to form, one with clearly delineated behaviors and competencies that would really raise the bar and sort out those candidates not only more likely to fit, but succeed, from those who would not.

Later in his career he began working in the healthcare industry and after much research and effort, he assembled a process that has helped hospitals raise the bar on the quality of leaders and employees hired. He helped one organization reduce turnover by an amazing 69%.

The Result? Proprietary tools, training and coaching that takes the guesswork out of the selection process.  Leaders have been amazed by the level of information they have gained by using Stephen’s time proven system.

Soon he began assisting senior executives who needed to fill key positions and wanted a fresh perspective, along with help in making the selection as objective and effective as possible.

He has worked with such hospitals and hospital systems as: Lee Memorial Healthcare, Shands Healthcare, Memorial Hospital System in Hollywood Florida, Columbus Regional, Avera Health System, and others.

He is the author of The CEO’s Advantage—7 Keys for Hiring Extraordinary Leaders and the forthcoming book Engage - Leadership and Building an Engaged Team.

His educational background includes a master’s degree in management from the University of Redlands, California and two professional designations from UCLA, one in industrial relations and the other in organization and human resource development.

On a personal note

Stephen and his wife share their home in Broomfield, Colorado, with their son’s miniature schnauzer Max. They enjoy having their four children and three grandchildren all living close by.

In his spare time Stephen enjoys building projects around the house, reading both fiction and nonfiction, writing his own books (two more are in the works), and Ballroom dancing, especially the Waltz, Swing and Cha cha.

We invite you to learn more about Stephen Moulton and how his coaching,  presentations, books and learning resources on leadership and remarkable performance can make an extraordinary difference in your work and life.

Action Insight Trusted Affiliates

Charlotte S. Waisman Ph.D.

Dr. Charlotte S. Waisman holds a Ph.D. in Communication from Northwestern University in Evanston, Illinois. Her background includes 14 years as a tenured professor at the University of Utah and Northeastern Illinois University. She also has over 16 years experience in such industries as healthcare/medical equipment, High technology, consumer products, and software providing corporate development expertise.

Charlotte has been deeply involved in curriculum development, along with domestic and international training and development. Her most recent book published by HRD Press, "50 Activities to Develop Leaders" was published in 2003. She is both an energetic, enthusiastic hands-on trainer and developer of customized solutions for employee growth. She has extensive experience in Executive Coaching, Manager/Supervisor growth, Communications Skills, and pre-employment assessment.

Philip E. Cook

Phil has leveraged an accomplished and multi-dimensional business career into a results oriented executive/leadership coaching and human resource consulting practice. During Phil's 30 year career, he held the position of Vice-President, Human Resources for major divisions of two Fortune 500 Companies. Managing large and small-scale business transitions is Phil's area of expertise with consulting specialties in executive/leadership coaching, change management, team building, organization restructuring and competency assessment and development.

Phil has earned a B.S. Psychology and B.S. Business Administration, Nebraska Wesleyan University, completed the Executive Human Resource Program, University of Michigan, and is a Member of the International Coaching Federation.

Anita C. Hope

Anita C. Hope is a Training & Human Resource Development Consultant with Eighteen years Human Resource Development experience with an emphasis on planning, developing and implementing HRD programs which improve organizational effectiveness.

Anita has an extensive background in course design, development, delivery and curriculum building in a variety of content areas. She has delivered numerous presentations, workshops and seminars to multi-level audiences --- in-house, conferences, and professional association meetings.

Anita is also a certified IAF Facilitator with Numerous facilitation projects: community and industry groups.

Anita developed her expertise as a Manager of Corporate Training and Development in the financial services industry. She has an MED in Adult Education and Program Management (Georgia State University) and coursework completed in the Doctoral Program for Human Resource Development.

Anita has served as President of the Greater Atlanta Chapter of The American Society for Training and Development (ASTD) in 1991 and in 1993 as Member of the National Conference Design Committee.

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