Stephen C. Moulton

Author of The CEO’s Advantage—7 Keys for Hiring Extraordinary Leaders.

Stephen Moulton, President and Chief Insight Officer of Action Insight, is an author, software inventor, and competency guru.

Stephen didn’t start his career in healthcare, he started in the aerospace industry.

Very early in Stephen’s career, he was tasked with hiring 1000 people in less than six months for Lockheed in California. Far too frequently, Stephen was stopped by managers who would say something like, "Steve, the person you hired for me is technically good but has a bad attitude."

Stephen would then ask, "What does that mean?"

Responses to that question included, "They don’t follow instructions well," "They aren’t a good team player," "They don’t work well with others," and "They don’t pay attention to details."

Stephen would then say, "Tell me about one of your best employees and what makes him or her effective."

A pattern began to form. The managers gave answers that went far beyond the typical technical skills necessary to do a good job. They spoke of behavioral traits.

That experience inspired a quest to improve his selection decision capabilities. A picture began to form for Stephen, one that clearly delineated a series of behaviors and competencies that would really raise the bar and sort out those candidates more likely to succeed from those who were not.

Stephen left Lockheed and, after much research and effort, he assembled a process that has helped client hospitals raise the bar on the quality of employees hired. That process has improved patient satisfaction scores 33 points and reduce turnover by up to 69%.

As Stephen’s career progressed, he began assisting senior executives who needed to fill key positions and wanted a third party perspective, along with help in making the selection as objective and effective as possible.

Stephen has worked with such hospitals and hospital systems as: Lee Memorial Healthcare, Shands Healthcare, Memorial Hospital System Hollywood Florida, Columbus Regional, Avera Health System and others.

His educational background includes a master’s degree in management from the University of Redlands, California and two professional designations from UCLA, one in industrial relations and the other in organization and human resource development.

RECENT PUBLICATIONS

The CEO’s Advantage—7 Keys for Hiring Extraordinary Leaders, January 2009, Flatirons Publishing.

"Succession Management—An Implementation Plan," HR Pulse, Fall 2005.

"Succession Management—A CEO’s View," HR Pulse, Summer, 2005.

"Behavioral Competencies for Health Care Leaders," H&HN, October 11, 2004.

"Competency Development, Integration, and Application," SHRM White Paper, November 2003.

ASSOCIATION SERVICE

Colorado Healthcare Association for Human Resource Management (CHAHRM), HRCI Credit Sponsor, 2005-Present

Colorado Society for Human Resource Management (COSHRM)

Treasurer (3 years). Improved financial situation from $10,000 in assets to over 100,000.

SHRM Foundation Director (3 years). Improved donations from less than $3,000 to over $20,000.

District Director (1 year).Colorado Human Resource Association (CHRA)

Treasurer/Secretary (3 years). Improved the financial situation from $46,000 to over $144,000 in assets 2000-2004.

Charlotte S. Waisman Ph.D.

Dr. Charlotte S. Waisman holds a Ph.D. in Communication from Northwestern University in Evanston, Illinois. Her background includes 14 years as a tenured professor at the University of Utah and Northeastern Illinois University. She also has over 16 years experience in such industries as healthcare/medical equipment, High technology, consumer products, and software providing corporate development expertise.

Charlotte has been deeply involved in curriculum development, along with domestic and international training and development. Her most recent book published by HRD Press, "50 Activities to Develop Leaders" was published in 2003. She is both an energetic, enthusiastic hands-on trainer and developer of customized solutions for employee growth. She has extensive experience in Executive Coaching, Manager/Supervisor growth, Communications Skills, and pre-employment assessment.

Philip E. Cook

Phil has leveraged an accomplished and multi-dimensional business career into a results oriented executive/leadership coaching and human resource consulting practice. During Phil's 30 year career, he held the position of Vice-President, Human Resources for major divisions of two Fortune 500 Companies. Managing large and small-scale business transitions is Phil's area of expertise with consulting specialties in executive/leadership coaching, change management, team building, organization restructuring and competency assessment and development.

Phil has earned a B.S. Psychology and B.S. Business Administration, Nebraska Wesleyan University, completed the Executive Human Resource Program, University of Michigan, and is a Member of the International Coaching Federation.

Anita C. Hope

Anita C. Hope is a Training & Human Resource Development Consultant with Eighteen years Human Resource Development experience with an emphasis on planning, developing and implementing HRD programs which improve organizational effectiveness.

Anita has an extensive background in course design, development, delivery and curriculum building in a variety of content areas. She has delivered numerous presentations, workshops and seminars to multi-level audiences --- in-house, conferences, and professional association meetings.

Anita is also a certified IAF Facilitator with Numerous facilitation projects: community and industry groups.

Anita developed her expertise as a Manager of Corporate Training and Development in the financial services industry. She has an MED in Adult Education and Program Management (Georgia State University) and coursework completed in the Doctoral Program for Human Resource Development.

Anita has served as President of the Greater Atlanta Chapter of The American Society for Training and Development (ASTD) in 1991 and in 1993 as Member of the National Conference Design Committee.

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